On the work front I have been tasked with progressing a new project which is associated with an existing Client's Account. I spent a few hours digging around to get an idea of what I was supposed to be doing. It was the usual mess of unclear requirements, a Sales Team that want it done as quickly and as cheaply as possible and Account and Delivery Executives that have only recently joined the team. It came as no great surprise that there had been relationship and client satisfaction issues and a combination of new management combined with a history of crappy service performance doesn't bode well for getting to the route cause or any fundamental facts for that matter. Scariest encounter of the day was with a colleague who performs an almost identical role to mine within the confines of the Account. He advised that he was a Contractor, had been in the role for three months, had no idea of his roles and responsibilities and had no training in the tools he was required to use. This is the equivalent of trying to buy a steak from a Vegan Butcher who has never held a knife before ... it is no wonder that Dante's is having problems if this is the calibre of personnel they are willing to employ at considerable expense...
... I gave up for the day and put my glad rags on as we then went over to the Artrix in Bromsgrove to see Mark Watson's stand up show, The Information Tour. It was a great night and he delivered a rapid, verging on manic, stream of anecdotes, jokes and stories with a nervy but engaging style. I have to say that he deserves a Geography House Point for knowing the capital city of Burkina Faso.** In summary it wasn't the best stand up performance I have seen this year but it was an engaging routine and I'd definitely watch out for his next show. 7.5/10.
---* I was required at intervals to assist with shifting the fire surround, the positioning of the hearthstone and sundry fetching, carrying and lifting activities.