Wednesday, 15 August 2012

A not so gentle Let Down

There is not a huge amount to report for today. It was mostly "head down and get on with" ... although that was after the early morning Inqury with IM ...

... Let me explain; a little more than a week ago I was asked to support a Business Development Team with some high level estimating. At the time I advised IM that I had plenty of other commitments but he glossed over this and asked told me to take on this piece too. As the days passed the Business Development Team flooded my inbox with e-mails and demonstrated that they expected far more from me than I would be able to provide in the measly time that had been allocated. In addition a dormant piece of work had raised it's head and was now demanding my full attention. I alerted IM to this workload issue and he sensibly suggested that I decline the Business Development Team meeting invitations and just get the estimate assembled using no more than the time originally allocated.

Either side of the weekend I managed to find time to review the raft of emails and my prognosis was bad in a good sort of way. There was plenty of information but very little was of use to me. Fundamentally there was nowhere near enough for me to develop their estimate without a considerable amount of work. I reported back to IM and advised him that I was proposing to go back to the team and politely let them down and direct their attention to a tool that they dislike and distrust but would give them something to present to the client. IM agreed with this and so, late on Tuesday evening, I crafted an e-mail to gently let down the BD Team ...

... I think it fair to say that they didn't take it well. As a result I had to spend a good thirty minutes explaining the minutiae of this activity and the reasons why I was unable to comply. To be fair to IM he was fully supportive of my position and felt that the BD Team were taking the piss ...

... BUT I don't trust IM as far as I could throw him and I wonder how supportive he would have been if I hadn't cleared my approach with him before I had backed off from this commitment.

Today's Lesson: If you are going to tell someone to Fuck Off make sure IM is in Agreement first. It is better to have one person on your back than two.

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