The IT Crowd

For the past three days I have been schlepping up and down to Birmingham on the train to spend my days being shown a vast number of slides outlining ITIL Service Management concepts. The presentation has been delivered in a Nigerian accent and has been interspersed with mock examinations and interjections from my marvellous classmates.*

The evenings were spent completing further mock examinations and reviewing further badly written slides. Over the course of the three days I managed to meet or exceed the pass mark on each exam I took and today I finally got to sit the actual exam after a tortuous session of deliberating sample questions and answers. It is fair to say that the examination was tougher than the sample questions and I came away with the view that I may have just scraped a pass … I now need to wait three weeks for my result to come through.

I finally arrived home in the mid afternoon and settled to the fiasco that used to be my email inbox … allegedly we will be given a down-selection decision by our prospective client today but my personal opinion is that snow in the Sahara is more likely.

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* Just so we are all on the same page. This is pure, distilled 100% proof sarcasm. I barely tolerated a couple of them and am, today, rejoicing in the fact that I will never have to meet the rest of them for the rest of my life. I have never met such a lack lustre bunch of prats in my entire life. They truly were a collection of IT cliches and you would try to avoid each and everyone of them UNLESS you desperately** needed support for a particular item of infrastructure or process.

They ranged from the pushy cow in the Procurement Department to a collection of overweight, poorly dressed Techies that had that misplaced arrogance that occurs when they have a temporary position of pseudo power that comes from knowledge of a particular technology.***

Basically not one of them had a decent understanding of the industry they worked in and were specialised to the point of virtual ignorance.

Did I say I fucking loathed them?

** You would have to be desperate to contact this bunch!

*** and we all know that technology is forever changing and what was a key skill two years ago is now redundant.